Find answers to common questions about MedResearch’s services, process, and how we can support your publication journey.
Quick Navigation
| Category | Questions |
|---|---|
| General Questions | About MedResearch and our services |
| Services & Process | How our services work |
| Writing & Editing | Manuscript preparation and editing |
| Publication Support | Journal selection, submission, and peer review |
| Statistics & Methodology | Data analysis and study design |
| Pricing & Payment | Costs, quotes, and payment options |
| Timelines & Deadlines | How long things take |
| Confidentiality & Ethics | Privacy and publication ethics |
| Technical Questions | File formats, communication, and more |
General Questions {#general}
What is MedResearch?
MedResearch is a professional platform providing expert consultancy, scientific writing services, and publication support to medical researchers worldwide. We help researchers at every stage—from study design through journal submission—with personalized guidance from experienced medical writers, biostatisticians, and publication specialists.
Who are your services for?
We support a wide range of researchers, including:
- PhD candidates and graduate students preparing theses and first publications
- Postdoctoral fellows building their publication records
- Clinicians and physicians documenting research findings
- Faculty and academic researchers aiming for high-impact journals
- Research institutions and departments seeking comprehensive support
Whether you’re publishing your first paper or your fiftieth, our services are tailored to your experience level and goals.
Are your writers qualified?
Absolutely. Every member of our team holds advanced degrees and has extensive experience in medical research and publishing. Many have:
- Published extensively in peer-reviewed journals
- Served as journal editors or peer reviewers
- Mentored early-career researchers
- Specialized training in medical writing and publication ethics
We match you with experts in your specific field to ensure knowledgeable, accurate support.
Is MedResearch a journal or publisher?
No, we are not a journal or publisher. We are a service provider that helps researchers prepare and submit manuscripts to journals. We do not make publication decisions—that remains with journal editors and peer reviewers.
Services & Process {#services}
How does your process work?
Our process is simple and collaborative:
| Step | What Happens |
|---|---|
| 1. Consultation | Tell us about your project, goals, and timeline. We’ll discuss your needs and recommend the right services. |
| 2. Custom Proposal | We provide a detailed proposal outlining our approach, timeline, and investment—no surprises. |
| 3. Work Begins | Your dedicated expert gets to work, keeping you informed at every stage. You’re always in control. |
| 4. Review & Refine | We deliver drafts for your feedback. Revisions are included until you’re completely satisfied. |
| 5. Submission Ready | Your manuscript is polished, formatted, and ready for journal submission. |
Can I choose specific services, or do I need a package?
You can choose exactly what you need. Whether you want full manuscript development or just a final proofread, we offer flexible, a la carte services. We also offer packages for researchers wanting comprehensive support. During your consultation, we’ll help you select the right combination.
Will I work with the same person throughout my project?
Yes, whenever possible. We assign a dedicated expert to your project who becomes familiar with your research, writing style, and goals. For larger projects requiring multiple specialists (e.g., statistician + medical writer), we coordinate as a team while maintaining a primary point of contact.
How do I communicate with my assigned expert?
You’ll communicate directly with your dedicated expert via:
- Email for detailed discussions
- Secure client portal for file sharing and project tracking
- Video calls (optional) for in-depth consultations
We’re available during business hours and respond promptly to all inquiries.
What if I’m not satisfied with the work?
Your satisfaction is our priority. If something isn’t quite right:
- Provide specific feedback on what needs adjustment
- We’ll make revisions at no additional cost (within reasonable scope)
- We continue refining until you’re happy with the result
If significant issues persist, we have a formal complaint process and will work toward fair resolution. See our Terms and Conditions for details on our satisfaction commitment.
Writing & Editing Services {#writing}
Do you write the entire manuscript from scratch?
It depends on your needs. We offer:
- Full manuscript development: We work from your data, analysis, and outline to draft the complete manuscript
- Co-writing: We collaborate with you, with you providing drafts and sections that we refine
- Editing and polishing: You provide a complete draft, and we refine language, structure, and formatting
During your consultation, we’ll discuss which approach best suits your project and preferences.
Can you help with my thesis or dissertation?
Absolutely. We offer comprehensive thesis support:
- Thesis structuring and organization
- Chapter development and writing
- Literature review synthesis
- Formatting according to university guidelines
- Thesis-to-publication conversion (transforming thesis chapters into journal articles)
How do you handle references and citations?
We ensure all references are:
- Accurately cited in your text
- Properly formatted according to your target journal’s style (Vancouver, APA, Harvard, etc.)
- Complete and consistent throughout
- Verified against original sources when needed
We recommend using reference management software (EndNote, Zotero, Mendeley) and can assist with setup and troubleshooting.
What’s the difference between editing and proofreading?
| Service | What It Includes |
|---|---|
| Substantive Editing | In-depth review of structure, argument flow, clarity, and logical presentation. We may reorganize or rewrite sections for better impact. |
| Copy Editing | Line-by-line editing for grammar, punctuation, consistency, and style. We refine language while preserving your voice. |
| Proofreading | Final check for typos, formatting errors, and minor mistakes before submission. This is the last step before submitting. |
We’ll recommend the appropriate level based on your manuscript’s current state.
Do you work with non-native English speakers?
Yes—this is one of our specialties. We’ve helped countless researchers from around the world publish successfully in English-language journals. Our services include:
- Language polishing for fluency and natural expression
- Clarifying complex ideas without oversimplifying
- Ensuring your meaning is preserved while grammar is corrected
- Teaching you common academic writing patterns for future manuscripts
Publication Support {#publication}
Do you guarantee publication?
No ethical service can guarantee publication. Journal acceptance depends on many factors beyond our control—the quality of your research, reviewer opinions, editorial decisions, and current journal priorities.
What we can guarantee is that your manuscript will be professionally prepared to maximize its chances. We follow best practices, adhere to journal guidelines, and draw on our team’s extensive experience to position your work for success.
How do you choose journals for my research?
Our journal selection process is thorough and tailored:
- We analyze your research scope, findings, and target audience
- We identify journals that publish similar work
- We verify indexing (PubMed, Scopus, Web of Science)
- We consider impact factors, acceptance rates, and review timelines
- We provide you with 3-5 recommended journals and discuss pros and cons
You make the final decision, guided by our expert recommendations.
Can you help with responding to reviewer comments?
Absolutely. This is one of our most valued services. We help you:
- Interpret reviewer comments (even when they’re confusing or contradictory)
- Draft professional, respectful responses to every point
- Identify which comments require manuscript changes
- Revise the manuscript accordingly
- Prepare a response letter that increases the chance of acceptance
We’ve helped countless researchers navigate even the most challenging reviewer feedback.
What if my paper is rejected?
Rejection is disappointing but common—even for excellent research. If your paper is rejected:
- Don’t panic. Rejection is part of the publication process.
- Review the feedback. Often reviewers provide valuable suggestions.
- Consult with us. We’ll help you interpret the decision and plan next steps.
- Revise and resubmit elsewhere. Many papers are accepted after revision for another journal.
We offer post-rejection support to help you determine the best path forward.
Do you help with formatting for specific journals?
Yes, we format your manuscript exactly according to your target journal’s guidelines. This includes:
- Title page requirements
- Abstract structure and word limits
- Section headings and organization
- Reference style (Vancouver, APA, Harvard, etc.)
- Figure and table formatting
- Supplementary materials
Proper formatting significantly reduces the chance of desk rejection.
Statistics & Methodology {#statistics}
What statistical services do you offer?
Our statistical support includes:
- Study design consultation — Choosing appropriate methods from the start
- Sample size calculation — Ensuring adequate power
- Data analysis — Using appropriate software (SPSS, R, Stata, SAS)
- Results interpretation — Understanding what your findings mean
- Results presentation — Creating publication-ready tables and figures
- Statistical review — Checking for errors before submission
Do I need to provide my raw data?
Yes, for statistical analysis services. We need access to your raw data (de-identified as needed) to perform accurate analysis. We treat all data with strict confidentiality.
If you prefer to keep data confidential, we can also:
- Review your existing analysis for accuracy
- Advise on appropriate methods you can apply yourself
- Provide guidance on presenting results clearly
Can you help with systematic reviews and meta-analyses?
Yes, we offer specialized support for systematic reviews and meta-analyses, including:
- Protocol development and PROSPERO registration
- Search strategy design
- Literature screening support
- Data extraction
- Statistical synthesis (meta-analysis)
- Manuscript preparation following PRISMA guidelines
Pricing & Payment {#pricing}
How much do your services cost?
Costs vary based on:
- Service type (consultancy, writing, editing, statistics)
- Project complexity and length
- Timeline (standard vs. expedited)
- Level of support needed
We provide personalized quotes after understanding your specific needs. Contact us for a free, no-obligation consultation and quote.
Do you offer discounts for students?
Yes, we offer discounted rates for graduate students and PhD candidates. Contact us to learn more about our student pricing and payment plans.
What payment methods do you accept?
We accept:
- Credit/debit cards (Visa, MasterCard, American Express)
- Bank transfers
- PayPal
- Institutional purchase orders (for university clients)
Payment terms are specified in your service agreement.
Do you require payment upfront?
Typically, we require a deposit or full payment before work begins, depending on project scope. For larger projects, we may offer installment payments. Details are provided in your quote.
What is your refund policy?
We stand behind our work. Our refund policy:
- Work not yet started: Full refund minus processing fees
- Work in progress: Partial refund based on percentage completed
- Work completed and delivered: No refund, but we address reasonable revision requests
If you’re unsatisfied with quality, we work with you to address concerns or provide appropriate compensation. See our Terms and Conditions for complete details.
Timelines & Deadlines {#timelines}
How long does it take to complete a manuscript?
Timelines vary by project:
| Project Type | Typical Timeline |
|---|---|
| Manuscript editing/proofreading | 5-10 business days |
| Full manuscript development | 4-8 weeks (depending on complexity) |
| Statistical analysis | 1-3 weeks |
| Thesis writing | 8-16 weeks (depending on scope) |
| Response to reviewers | 3-7 business days |
We provide specific timelines during your consultation and can accommodate expedited requests when possible.
Can you meet urgent deadlines?
Yes, we offer expedited services for urgent projects. Additional fees may apply. Contact us to discuss your timeline, and we’ll let you know if we can accommodate your deadline.
What happens if I need to pause my project?
Life happens. If you need to pause your project:
- Notify your dedicated expert as soon as possible
- We’ll place your project on hold
- When you’re ready to resume, we’ll pick up where we left off
- Extended pauses (over 3 months) may require a project reactivation fee
Confidentiality & Ethics {#ethics}
Is my research kept confidential?
Absolutely. We treat all client information with strict confidentiality. Our commitments:
- All team members sign confidentiality agreements
- We use secure file sharing and communication
- We never share your research without permission
- We sign NDAs if requested
See our Privacy Policy and Terms and Conditions for complete details.
Do you publish or share my work?
Never without your explicit permission. Your research is your intellectual property. We do not:
- Share your manuscripts with third parties
- Use your work in our portfolio without consent
- Publish or preprint your work
- Claim any ownership of your research
We may request permission to use anonymized examples of our work for marketing, but only with your written consent.
How do you handle plagiarism?
We have zero tolerance for plagiarism. Our approach:
- We write original content—never copied from other sources
- We run manuscripts through professional plagiarism detection software
- We properly cite all sources and references
- We help you avoid self-plagiarism when using text from previous publications
If you provide draft text, we may flag potential plagiarism concerns and recommend appropriate revisions or citations.
What about AI and LLM usage?
We follow evolving journal policies on AI use. Generally:
- We may use AI tools to assist with editing or brainstorming, but all final content is reviewed and refined by human experts
- We disclose AI assistance if required by your target journal
- We never use AI to generate content that misrepresents your work
- You remain the author—we are your support team
Do you work with research involving human subjects?
Yes, but we require proper ethical approval documentation. For research involving human subjects, you must:
- Have obtained appropriate ethics committee approval (IRB, etc.)
- Document informed consent procedures
- Ensure all data shared with us is de-identified as needed
- Comply with relevant regulations (HIPAA, GDPR, etc.)
We may request verification of ethical approval before beginning work.
Technical Questions {#technical}
What file formats do you accept?
We work with most common formats:
| Document Type | Accepted Formats |
|---|---|
| Text documents | .docx, .doc, .tex, .rtf, .odt |
| Data files | .xlsx, .xls, .csv, .sav (SPSS), .dta (Stata), .rda (R) |
| Figures/images | .jpg, .png, .tiff, .eps, .pdf |
| Presentations | .pptx, .ppt |
| Reference libraries | .enl (EndNote), .zotero, .bib (BibTeX) |
Not sure? Just ask—we’re flexible!
How do I share files with you?
We provide secure options:
- Client portal (recommended) — Secure upload/download with project tracking
- Encrypted email for sensitive documents
- Cloud storage links (Google Drive, Dropbox, OneDrive) with appropriate permissions